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FAQ

  • Do you ship worldwide?
    Yes we do! For complete international shipping information please click here: Shipping & Returns | TeslaMize
  • How long until my order is shipped out?
    Generally, all orders are dispatched for shipping the same or next business day. Monday - Saturday. Sunday purchases will be shipped Monday. For complete shipping information please click here: Shipping & Returns | TeslaMize
  • Can I cancel or amend my order?
    Yes, but please contact as soon as possible. For complete information regarding order cancellation or changes please click here: Shipping & Returns | TeslaMize
  • What if my product is damaged?
    We don't like receiving damaged products and neither do you. If the product arrived damaged please contact team@teslamize.com as soon as possible. We will work directly with you to resolve any issue. If a product is damaged during installation, please contact us. We are not like other businesses. We understand mistakes happen and can work with you to get replacement parts at a discounted rate. For complete information please click here: Shipping & Returns | TeslaMize
  • Where do you ship from?
    All orders are filled by Teslamize and shipped from WA, USA. Direct from manufacture shipments are limited only to certain products. In the case of direct shipments, this will be clearly noted on the item page itself.
  • Do you have a returns policy?
    Yes! For complete returns information please click here: Shipping & Returns | TeslaMize
  • Do you offer expedited shipping?
    If you need expedited shipping - please contact us before ordering and we will go over what options are available and cost of those services.
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